tl;dv

Data-handling profile

Trains on input

No — does not train on customer inputs

Retention

No customer data used to train AI models. When generative AI (e.g., Anthropic models) is used, metadata is anonymized and conversation segments are shuffled so no model sees a full conversation; underlying model provider does not train on the data. User-configurable retention/deletion; recordings/transcripts hosted in EU data centers (GCP, AWS, Hetzner) with option to lock AI processing region to Europe or US.

Data region

EU

Certifications

SOC 2 Type IGDPR

DPA available

Yes

Breach history

none known

EU AI Act

EU-based hosting with configurable regional AI processing and no training-on-customer-data supports strong EU AI Act and GDPR alignment; note SOC 2 is Type I (point-in-time) rather than Type II (period-audited).

Sources

• https://tldv.io/features/security-commitment/
• https://tldv.io/privacy/
• https://tldv.io/blog/gdpr-compliant-meeting-assistants-you-can-actually-trust/
• https://tldv.io/blog/ai-and-privacy/

Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.

Control mapping

Obligations this vendor triggers, each attributable to the fact it rests on — for your supplier register, not a compliance determination.

• EU AI Act Art. 50 — Transparency obligations for AI systemsok

  trains_on_input = no. Vendor states inputs are not used for training.

• EU AI Act Art. 26 — Obligations of deployers of high-risk AI systemsapplies

  Applies to your organisation as deployer, independent of vendor. Assign human oversight, keep logs, and monitor operation where this tool is used in a high-risk context (Annex III duties apply from 2 Dec 2027).

• ISO/IEC 27001 A.5.19 — Information security in supplier relationshipsapplies

  tl;dv processes organisational data as a supplier. Include this vendor in the supplier register and risk assessment.

• ISO/IEC 27001 A.5.20 — Addressing information security within supplier agreementsok

  dpa_available = true. A data processing agreement is available and should be executed.

• ISO/IEC 27001 A.5.23 — Information security for use of cloud servicesapplies

  Cloud AI service; trains_on_input = no. Define acceptable-use and configuration rules for this cloud service.

• ISO/IEC 42001 A.10.3 — Suppliers of AI systems and servicesapplies

  certifications: SOC 2 Type I, GDPR No AI-management certification identified; assurance must come from your own supplier assessment.

• GDPR Art. 44–49 — International transfers of personal dataok

  data_region = EU. Processing region is within the EU/EEA.

• NIS2 Art. 21(2)(d) — Supply chain securityapplies

  AI vendor forms part of your ICT supply chain. In scope for entities covered by NIS2; include in supply-chain risk measures.

• DORA Art. 28 — General principles for ICT third-party riskapplies

  AI vendor is an ICT third-party service provider. For financial entities: register of information and contractual requirements apply.

Change history

No material changes recorded since monitoring began.