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Sierra AI

low risk

Enterprise AI Customer Service Agentssierra.aiverified 2024-05-22

Data-handling profile

Trains on input
No — does not train on customer inputs
Retention
Data is retained only as long as necessary to provide services or as required by law; enterprise customers control deletion via API or dashboard.
Data region
United States (primarily AWS US-East-1)
Certifications
SOC 2 Type II
DPA available
Yes
Breach history
None known
EU AI Act
Sierra AI monitors the EU AI Act; as a B2B service provider, they function as a data processor and maintain compliance with GDPR and relevant AI governance frameworks.

Sources

Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.

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Get an email the day Sierra AI changes what it does with your data. Your address is never shown publicly or shared.

Change history

No material changes recorded since monitoring began.