Salesloft Drift
low riskSales Engagement and Conversational Marketing Platformdrift.com, salesloft.comverified 2024-05-22
Data-handling profile
- Trains on input
- No — does not train on customer inputs
- Retention
- Data is retained for the duration of the customer agreement; upon termination, customer data is deleted within 30 days unless legal requirements dictate otherwise.
- Data region
- United States (primary), options for EU/EEA data residency available via enterprise agreements.
- Certifications
- SOC 2 Type IIISO/IEC 27001CCPA compliant
- DPA available
- Yes
- Breach history
- No major public data breach incidents disclosed; maintain a public trust center for security incident reporting.
- EU AI Act
- The platform functions primarily as an enterprise sales engagement tool; it does not explicitly classify its underlying AI models as 'high-risk' under the EU AI Act, but adheres to data processing governance for automated decision-making.
Sources
- https://www.drift.com/trust-center/
- https://salesloft.com/trust-center/
- https://www.drift.com/privacy-policy/
- https://salesloft.com/privacy-policy/
Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.
Change history
No material changes recorded since monitoring began.