Monica AI Assistant

Data-handling profile

Trains on input

Yes, on all tiers

Retention

Data is retained for as long as necessary to provide services or until a deletion request is made; consumer data used for service improvement is generally kept until account deletion.

Data region

United States (Cloud infrastructure via AWS)

Certifications

none listed

DPA available

No

Breach history

None publicly disclosed

EU AI Act

As a provider of AI models and tools, Monica is subject to transparency requirements; however, they do not currently publish specific compliance documentation regarding the EU AI Act.

Sources

• https://monica.im/privacy
• https://monica.im/terms

Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.

Control mapping

Obligations this vendor triggers, each attributable to the fact it rests on — for your supplier register, not a compliance determination.

• EU AI Act Art. 50 — Transparency obligations for AI systemsattention

  trains_on_input = all_tiers. Inputs may be reused for model training — users interacting with this system need to be informed accordingly.

• EU AI Act Art. 26 — Obligations of deployers of high-risk AI systemsapplies

  Applies to your organisation as deployer, independent of vendor. Assign human oversight, keep logs, and monitor operation where this tool is used in a high-risk context (Annex III duties apply from 2 Dec 2027).

• ISO/IEC 27001 A.5.19 — Information security in supplier relationshipsapplies

  Monica AI Assistant processes organisational data as a supplier. Include this vendor in the supplier register and risk assessment.

• ISO/IEC 27001 A.5.20 — Addressing information security within supplier agreementsgap

  dpa_available = false. No DPA identified — security and processing terms are not contractually established.

• ISO/IEC 27001 A.5.23 — Information security for use of cloud servicesattention

  Cloud AI service; trains_on_input = all_tiers. Data submitted to this cloud service may be retained or reused — define acceptable-use rules for it.

• ISO/IEC 42001 A.10.3 — Suppliers of AI systems and servicesapplies

  No certifications listed. No AI-management certification identified; assurance must come from your own supplier assessment.

• GDPR Art. 44–49 — International transfers of personal dataattention

  data_region = United States (Cloud infrastructure via AWS). Processing occurs outside the EU/EEA — a transfer mechanism (SCCs or adequacy) must be in place.

• NIS2 Art. 21(2)(d) — Supply chain securityapplies

  AI vendor forms part of your ICT supply chain. In scope for entities covered by NIS2; include in supply-chain risk measures.

• DORA Art. 28 — General principles for ICT third-party riskapplies

  AI vendor is an ICT third-party service provider. For financial entities: register of information and contractual requirements apply.

Change history

No material changes recorded since monitoring began.