IBM watsonx

Data-handling profile

Trains on input

No — does not train on customer inputs

Retention

Customer data is retained only for the duration of the service agreement; IBM does not retain customer input data for model training purposes for enterprise customers.

Data region

Multi-region (Global availability with data residency options in US, EU, and others depending on deployment)

Certifications

ISO 27001ISO 27017ISO 27018SOC 2 Type IIHIPAA compliant (select offerings)FedRAMP Authorized

DPA available

Yes

Breach history

IBM has experienced historical data incidents typical of a global tech firm, but no specific systemic breach involving the watsonx platform's underlying proprietary enterprise data infrastructure has been reported.

EU AI Act

IBM actively tracks and incorporates EU AI Act requirements into their AI governance framework, emphasizing transparency and risk management for high-risk AI systems.

Sources

• https://www.ibm.com/trust/privacy
• https://www.ibm.com/legal/privacy
• https://www.ibm.com/docs/en/watsonx/saas?topic=security-data-protection-watsonx
• https://www.ibm.com/products/watsonx-ai

Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.

Control mapping

Obligations this vendor triggers, each attributable to the fact it rests on — for your supplier register, not a compliance determination.

• EU AI Act Art. 50 — Transparency obligations for AI systemsok

  trains_on_input = no. Vendor states inputs are not used for training.

• EU AI Act Art. 26 — Obligations of deployers of high-risk AI systemsapplies

  Applies to your organisation as deployer, independent of vendor. Assign human oversight, keep logs, and monitor operation where this tool is used in a high-risk context (Annex III duties apply from 2 Dec 2027).

• ISO/IEC 27001 A.5.19 — Information security in supplier relationshipsapplies

  IBM watsonx processes organisational data as a supplier. Include this vendor in the supplier register and risk assessment.

• ISO/IEC 27001 A.5.20 — Addressing information security within supplier agreementsok

  dpa_available = true. A data processing agreement is available and should be executed.

• ISO/IEC 27001 A.5.22 — Monitoring, review and change management of supplier servicesattention

  breach_history: IBM has experienced historical data incidents typical of a global tech firm, but no specific systemic breach involving the watsonx platform's underlying proprietary enterprise data infrastructure has been reported. Prior incident on record — justify continued use and monitor.

• ISO/IEC 27001 A.5.23 — Information security for use of cloud servicesapplies

  Cloud AI service; trains_on_input = no. Define acceptable-use and configuration rules for this cloud service.

• ISO/IEC 42001 A.10.3 — Suppliers of AI systems and servicesapplies

  certifications: ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA compliant (select offerings), FedRAMP Authorized No AI-management certification identified; assurance must come from your own supplier assessment.

• GDPR Art. 44–49 — International transfers of personal dataok

  data_region = Multi-region (Global availability with data residency options in US, EU, and others depending on deployment). Processing region is within the EU/EEA.

• NIS2 Art. 21(2)(d) — Supply chain securityapplies

  AI vendor forms part of your ICT supply chain. In scope for entities covered by NIS2; include in supply-chain risk measures.

• DORA Art. 28 — General principles for ICT third-party riskapplies

  AI vendor is an ICT third-party service provider. For financial entities: register of information and contractual requirements apply.

Change history

No material changes recorded since monitoring began.