Google NotebookLM

Data-handling profile

Trains on input

No — does not train on customer inputs

Retention

User-controlled; documents, notes, and chat histories are stored securely in Google Cloud and are deleted when the user deletes the notebook or source documents.

Data region

Google Cloud infrastructure (global; enterprise users may manage data regions via Google Workspace admin settings).

Certifications

ISO 27001ISO 27017ISO 27018SOC 2SOC 3

DPA available

Yes

Breach history

No documented security breaches specific to NotebookLM.

EU AI Act

NotebookLM utilizes underlying Gemini models, which are classified as General Purpose AI (GPAI) under the EU AI Act. Google maintains transparency, risk management, and technical documentation compliance for these models.

Sources

• https://notebooklm.google/privacy
• https://support.google.com/notebooklm/answer/14250106link no longer resolves
• https://policies.google.com/privacy
• https://workspace.google.com/terms/dpa_terms.html

Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes. 1 of these 4 links no longer resolve. We record what we relied on rather than deleting it, so the trail stays auditable — but a struck-through source cannot be re-checked today.

Control mapping

Obligations this vendor triggers, each attributable to the fact it rests on — for your supplier register, not a compliance determination.

• EU AI Act Art. 50 — Transparency obligations for AI systemsok

  trains_on_input = no. Vendor states inputs are not used for training.

• EU AI Act Art. 26 — Obligations of deployers of high-risk AI systemsapplies

  Applies to your organisation as deployer, independent of vendor. Assign human oversight, keep logs, and monitor operation where this tool is used in a high-risk context (Annex III duties apply from 2 Dec 2027).

• ISO/IEC 27001 A.5.19 — Information security in supplier relationshipsapplies

  Google NotebookLM processes organisational data as a supplier. Include this vendor in the supplier register and risk assessment.

• ISO/IEC 27001 A.5.20 — Addressing information security within supplier agreementsok

  dpa_available = true. A data processing agreement is available and should be executed.

• ISO/IEC 27001 A.5.23 — Information security for use of cloud servicesapplies

  Cloud AI service; trains_on_input = no. Define acceptable-use and configuration rules for this cloud service.

• ISO/IEC 42001 A.10.3 — Suppliers of AI systems and servicesapplies

  certifications: ISO 27001, ISO 27017, ISO 27018, SOC 2, SOC 3 No AI-management certification identified; assurance must come from your own supplier assessment.

• GDPR Art. 44–49 — International transfers of personal dataattention

  data_region = Google Cloud infrastructure (global; enterprise users may manage data regions via Google Workspace admin settings).. Processing occurs outside the EU/EEA — a transfer mechanism (SCCs or adequacy) must be in place.

• NIS2 Art. 21(2)(d) — Supply chain securityapplies

  AI vendor forms part of your ICT supply chain. In scope for entities covered by NIS2; include in supply-chain risk measures.

• DORA Art. 28 — General principles for ICT third-party riskapplies

  AI vendor is an ICT third-party service provider. For financial entities: register of information and contractual requirements apply.

Change history

No material changes recorded since monitoring began.