ClickUp AI
low riskProject Management & Productivity Suiteclickup.comverified 2024-05-22
Data-handling profile
- Trains on input
- No — does not train on customer inputs
- Retention
- Customer data is retained for the duration of the subscription; upon deletion or contract termination, data is deleted according to the ClickUp Data Processing Addendum (typically 30-90 days for backups).
- Data region
- US (primary), with options for EU-based data residency for Enterprise plans.
- Certifications
- SOC 2 Type IIISO 27001ISO 27017ISO 27018HIPAA Compliant
- DPA available
- Yes
- Breach history
- No major public history of data breaches involving unauthorized access to AI-processed customer content.
- EU AI Act
- As a provider of AI systems integrated into productivity software, ClickUp is subject to transparency requirements under the EU AI Act; they explicitly state in their Trust Center that they do not use customer data to train their models.
Sources
- https://clickup.com/terms/ai-terms
- https://clickup.com/privacy
- https://clickup.com/trust
- https://help.clickup.com/hc/en-us/articles/14605915570839-ClickUp-AI-FAQ
Every fact above is drawn from the vendor's public documentation, reviewed by a human, and version-stamped. Monitored daily for changes.
Change history
No material changes recorded since monitoring began.